Privacy Policy

1. Information We Collect
We may collect the following types of information:
Personal Information – Name, phone number, email address, delivery address, and payment details when you purchase products or contact us.

Non-Personal Information – Device information, browser type, cookies, and browsing behavior on our website.

Third-Party Data – Information shared with us by authorized distributors, partners, or payment service providers.

2. How We Use Your Information
We use your information to:
Process and deliver your orders.

Improve our products, services, and website.

Communicate with you regarding orders, offers, and promotions.

Ensure safety, compliance, and fraud prevention.

Maintain records as required under Bangladesh laws, including the Digital Security Act 2018 and Data Protection Regulations (if applicable).

3. Sharing of Information
We may share your data in the following cases:
With trusted third-party service providers (delivery companies, payment processors, IT services).

With regulatory authorities when required by Bangladeshi law or court order.

With business partners in Thailand or other jurisdictions only for operational purposes.

We do not sell or rent your personal information to any third party.

4. Data Protection & Security
We follow industry-standard security measures to protect your personal data.

Data is stored on secure servers with restricted access.

However, no method of transmission over the Internet is 100% secure, and Kidlon cannot guarantee absolute security.

5. Your Rights
Under Bangladeshi law, you have the right to:
Request access to the personal data we hold about you.

Request correction or deletion of your data (subject to legal obligations).

Opt out of marketing communications at any time.

To exercise these rights, please contact us at: contact@kidlon.co.th

6. Cookies Policy
Our website uses cookies to improve user experience, track preferences, and analyze traffic. You may disable cookies in your browser settings, but some features of our website may not function properly.

7. Children’s Privacy
Kidlon does not knowingly collect personal information from children under 13 years of age. Parents and guardians are encouraged to supervise their children’s online activities.

8. International Data Transfer
As a Thailand–Bangladesh Joint Venture, your data may be transferred and stored outside Bangladesh. By using our services, you consent to such transfers, provided that adequate safeguards are in place.

9. Changes to This Policy
Kidlon reserves the right to update or modify this Privacy Policy at any time. Changes will be effective once posted on our website.

10. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Kidlon (A Concern of Pentagon Group)
275/D, Rangs Nasim Square, Suite C11,
Dhanmondi 27, Dhaka – 1207, Bangladesh
Email: contact@kidlon.co.th
Phone: 01841-345600